It can take up to 10-30 days for an item to reach us once you return it. Once the item is received at our returns center, it takes 2 business days for the refund to be processed and 3-5 business days for the refund amount to show up in your account.

For most Chasin Money Store returns, you will be provided with a pre-paid return label which allows you to return the item(s) to a preselected drop-off point located near you in the US. You can also find your most convenient UPS location, apply our prepaid labkle and send the poackage back to us. Please note the product cannot be damages or altered. We only allow size and color changes.

Please Contact: Support@ChasinMoney.com

Not all items are eligible for a pre-paid or express return. In this case, you will need to return the item at your own expense. We recommend you return your item(s) using a trackable method of your choice.

Chasin Money Store does not automatically refund return postage costs for item. If your return postage costs exceed $20, you may contact our Customer Service Center to request a refund of the remaining postage cost. If you return a defective, damaged or incorrect item, you will not be refunded postage costs, Import Fees or Deposit Fees, this is only if your return is accepted and processed for refund.

Exchange an Item

You can only exchange items that qualify for exchange.

To exchange an item:

1. Go to Your Orders and select Return or replace items beside the item(s) you want to exchange.
2. Select a reason for return.
3. Follow the instructions on screen.

Tip: If you don't see the order you're looking for, select the date on which you placed the order from the drop-down menu in the upper part of the page.

We'll create an exchange order using the same shipping speed used on your original item. Return the original item(s) by the 'Return By Date' provided to you at the time of return creation to avoid being charged for keeping both the original and exchange items.

The exchange order may be shipped only after you ship the original item(s) back to Amazon. We recommend that you ship back the original item(s) as soon as you request an exchange.

Can't find the item you're searching for?

Use the drop-down menu to select the date you placed the order.

No exchange option or the item was a gift?

Return the item and place a new order. Go to Return Items You Ordered.

For more information about item eligibility, go to Exchanges and Replacements.

Price change on the item you're exchanging?

Chasin Money Store does not price match. If the price of the item you're exchanging costs less than the price of your original item, we'll refund you the difference. If the new item costs more, we'll charge you for the difference in price. This is our terms for our refund policy.